Shipping policy

SHIPPING TIME & CHARGE

We are happy to send our iPhone Cases and accessories anywhere in Canada, US.

If you’re having trouble finalizing you order, it may be due to an issue with our shipping provider. If so, please send us an email and we’ll be happy to accommodate you.

While we always dispatch orders within two business days, we can’t directly control delivery times, especially concerning customs clearance.

Estimated shipping times

North America: 2-4 weeks

Europe: 2-3 weeks

Australia, New Zealand and Oceania: 2-4 weeks

Asia Pacific: 2-4 weeks

Latin America and the Caribbean: 2-4 weeks

North Africa and the Middle East: 2-4 weeks

Sub-Saharan Africa: 2-4 weeks

Once your order has been processed, you will receive an email confirmation with your tracking number.

We'll do the best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

CUSTOMS CLEARANCE, TAX & VAT

Please note that customs clearance is different in every country and that there may be additional charges, tariffs and brokerage fees incurred on your order.

Phoneery is not liable for additional charges. As customs policies and import duties vary from country to country, Phoneery cannot estimate or confirm what the fees would be. To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.